
Although common file types such as Word docs, PDFs and Excel spreadsheets usually get through even they can sometimes cause problems.

If you provided the sender with your email address over the phone, then it’s possible that they might have typed it in wrong. Sender doesn’t have the correct email address – It’s very easy for small errors to prevent email from going through properly.You might check if anyone else in your organisation is having problems with email or web access in order to rule this out. For example, if there’s an issue with the internet connection in the building or with the sender's connection or a broader connectivity problem. Connection problems – Sometimes the reason for not receiving emails is a wider problem.In most cases, email does go through very quickly but sometimes it can take a few hours to get through so always allow enough time before chasing it up. Your email may be relayed through several hops from one server to another en route to your server. If you’re expecting an email, then you shouldn’t assume that it will come through immediately. Not allowing enough time – Although email is usually thought of as being an instantaneous form of communication, this isn’t always the case.If you find that you’re not receiving emails then run through the checklist below for some of the most common reasons that this might be happening: But before you assume you've got a systematic problem, there's a number of simple checks you can make first. The worst part about not receiving emails is that you won’t necessarily know about it until it’s too late and you’ve lost a communique or worse still, an opportunity.

Things can go astray, which can result in orders being lost and relationships being strained. Now, in today’s digital age, the most common form of communication is email with over 200 billion emails sent every day!!Įmail has been around since the earliest days of the internet and actually predates the world wide web and whilst it’s incredibly quick and efficient, email is unfortunately not a guaranteed communications medium. Most people might ask, “Who’s he?” and yet he is credited as the inventor of email and the man who chose the symbol to enable people to send person-to-person messages to other computer users on other servers. Sad news this week that Ray Tomlinson has died at the age of 74.
